Refund policy

  • We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

    To start a return, you can contact us at tradefieldwork@gmail.com. Please note that returns will need to be sent to the following address: [Bombay Bags:#61 Opposite Kamt Hotel, Super Market ,Kalaburagi 585101 Karnataka,India] 

    * Return shipping fees are the responsibility of the customer, unless the return is due to a defective or incorrect product.

    You can always contact us for any return question at tradefieldwork@gmail.com.


    Damages and issues
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


     

    Exchanges
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


    Refunds
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
    If more than 15 business days have passed since we’ve approved your return, please contact us at tradefieldwork@gmail.com.

    Eligibility: Returns accepted within 7 days of delivery for unused, undamaged items in original packaging.

  • Non-Returnable Items: Personal use Hajj accessories (e.g., ihram, prayer mats, tasbeeh) cannot be returned due to hygiene reasons.

  • Defective/Damaged Products: If you receive a defective or wrong product, contact us within 48 hours with unboxing photos/videos for a replacement or refund.

  • Refund Process: Approved refunds will be processed within 5–7 business days to your original payment method.

  • Exchange: Subject to stock availability.

 Terms of Service

By accessing and using [MyHajjKit.in](https://www.myhajjkit.in/), you agree to comply with the following terms and conditions:

 

Use of Website

* You must provide accurate and truthful information when placing orders.

* You are responsible for maintaining the confidentiality of your account and password.

 

Product Availability

* We make every effort to keep products in stock, but availability may change due to demand.

* We reserve the right to cancel or modify orders if a product is unavailable.

 

Limitation of Liability

* Our liability for any claim arising from your use of our products is limited to the purchase price of the product.

* We are not responsible for any loss or damage caused by using our products incorrectly.

 

4. Shipping Policy

We offer reliable and timely shipping services to ensure your Hajj and Umrah kits arrive before your travel date.

Shipping Fees

*Standard shipping: Free for orders over [500].

* Express shipping: Available at an additional cost (prices vary by location).

 

Processing Time

* Orders are typically processed within 1-2 business days of receipt.

* Delivery times vary based on your location and the shipping method chosen.

 

Tracking

* Once your order ships, we will send you tracking details to monitor your delivery.

5. Legal Notice

All content, images, logos, and materials on the [MyHajjKit.in](https://www.myhajjkit.in/) website are the property of \[Your Company Name]. Unauthorized use of these materials is strictly prohibited.

 Trademarks

* All trademarks, logos, and service marks displayed on this website are the property of \[Bombay Bags] and are protected by law.

 Dispute Resolution

In the event of a legal dispute, the laws of India shall govern, and disputes will be resolved in the jurisdiction of \[KALABURAGI, KARNATAKA].